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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Service (third dimension)

The third dimension of the leadership of the future is the Service, as in collaboration, teambuilding, aiding others to develop themselves (customers, non-customers, employees, competition, peers, stakeholders, local communities, global communities, and humankind), being an inspirational influencer, creating solutions, managing conflicts, and leading others in a new direction.

Here in the third dimension is where you need to demonstrate your social skills, also known as emotional management of others' emotions.

Social skills - the relationship between self and the others

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