April 2004
Beginner to intermediate
256 pages
8h 58m
English
Cause-and-effect analysis is applied in a wide range of situations, such as:
Risk response planning
Process improvement
Problem solving
Schedule control
Cost control
Scope change control
Failure diagnosis
There are many names for essentially similar processes, including root cause analysis, failure mode and effect analysis, “fishbone diagrams,” and Ishikawa charts, named for Dr. Kaoru Ishikawa, the Japanese quality movement expert who popularized the concepts.
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