The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right

Review

Start with a review of the agenda and set the ground rules for the meeting. Strive to hear from everyone, roughly equally. Work to identify good practices and opportunities for improvement, not to solve problems on the spot. Keep the focus on project processes—avoid attacking individuals and “blamestorming.”

Select a scribe to capture ideas generated where all can see them. If the initial scribe was involved in the project, rotate the responsibility for capturing data so everyone can focus on process issues, at least for most of the time.

Probe for positive aspects of the project first. Identify specific processes and other project aspects that were successful. Capture what went particularly well on your project; identify new practices ...