April 2004
Beginner to intermediate
256 pages
8h 58m
English
Avoid unproductive meetings.
Persevere—finish what you start.
Don’t procrastinate.
Say “no” when you must to preserve your objectives.
Set time limits for telephone calls and diplomatically end them on time.
Dispatch forms efficiently—handle papers only once.
Scan and delete trivial email quickly, and file—don’t print—other e-mail.
Work on difficult things during the most productive parts of your day.
Take breaks.
Use a Do Not Disturb sign.
Do your work and go home—long hours are often not productive hours.
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