April 2004
Beginner to intermediate
256 pages
8h 58m
English
| WHAT: | Periodic person-to-person communication without a specific purpose. |
| WHEN: | Throughout a project. |
| RESULTS: | Good team relationships, fewer misunderstandings, and early warning of potential problems. |
Informal communication is often as (or more) important on projects as formal communication. Many risks and problems surface first through conversations and other team interactions, and teamwork and relationship building depend upon it.
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