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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Tools for Communications

In communications planning, prepare in advance for any technological tools you will use. Set expectations for timing, and establish standard formats for performance reporting and other written project communications. For global team communications, adopt tools and techniques that all of the team can and will use effectively. With careful planning, technical tools can increase your influence without authority.

For meetings, teleconferencing is the most common tool. Telephones, videoconferencing, and computer networking methods can all be effective. Specialized media rooms set up for videoconferencing and Web-based meetings are particularly useful when participants need to share images, graphics, software applications, ...

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