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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Plan for Change

Develop a plan for implementing the change, including four key elements:

  • Outline sponsor responsibilities, and get commitments for sending memos, leading meetings, and other contributions.

  • Develop objective metrics that define the initial process baseline and can be used to demonstrate the results of the new process.

  • Describe success stories from earlier, similar efforts (such as a pilot) to persuade the people who are the target of the change to cooperate.

  • Prepare the target users for the change through training, and involve them in planning for the change.

Get funding for the communication, training, and other costs of the transition, ...

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