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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Use the System of Metrics

Metrics drive behavior, so selecting appropriate factors to measure can have a significant effect on motivation and project progress. Hewlett-Packard founder Bill Hewlett was fond of saying, “What gets measured gets done.”

Collect project data to support project decision making and process improvement. Project metrics also provide the historical basis for activity duration estimates, cost estimates, resource planning, and project control. Following changes, review the measurement baseline and acceptable range for each metric.

Throughout the project, make the measurements visible. Report the status of metrics to all project stakeholders who need or are affected by the measurements.

Finally, work to ensure that any metrics ...

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