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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Foster an Open Environment

Build trust and teamwork, so people will feel free to discuss any matter or topic without fear of criticism. Encourage “pull”; respond positively to requests for help and encourage project staff members to let you know when they are inexperienced or lack skills needed for their assigned activities. Display leadership; model the behaviors you wish to see on the project: follow through on commitments, make time for communicating informally, and be willing to teach and share your expertise.

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