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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Communication Methods

Communication in global teams is both formal and informal. If formal communication (performance reporting, documents, scheduled meetings, presentations, and project reviews) is ineffective, people will have too little information and project performance will suffer. If communicating informally (conversations, e-mails, social interactions, and memos) is inadequate, problems will surface too late, when they are difficult to solve. Preferences differ, so balance project communications to support the project and provide communication that serves everyone’s needs.

There are many techniques for information distribution, but on global teams most communication is in the form of either “same time, different place” or “different ...

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