The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right
by Tom Kendrick
Basis
Part of effective project leadership is setting individual goals that people care about. Discover what people want to do and align with their wishes as much as possible when delegating responsibility. Assign ownership of the work in the project activity definition to team members who express interest in it and are good at doing it. Document an owner, by name, for each piece of project work. Involve the owners in analysis, cost estimation, and activity duration estimation for the tasks to reinforce their ownership and secure their buy-in.
People will be more motivated to deliver on commitments when they receive something in exchange that they desire, so use the principle of reciprocity to increase your influence without authority.
Measurement ...
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