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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Define a Set of Measures

A project is a complex system, so one metric will generally not be sufficient. Too many metrics are also undesirable; important information will be lost in the jumble. Strive to define a minimum set of project metrics to give a balanced project view.

Select metrics for:

  • Objectivity: If metrics are evaluated by different people, all will get the same result.

  • Accessibility: Good metrics are easy to collect.

  • Clarity: Verify through discussion that everyone understands the measurement process and uses consistent units of measure.

  • Frequency: Collect data frequently enough to support the results you desire, but not so often that it represents unduly high overhead.

  • Importance: Collect only metrics that will make a meaningful difference; ...

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