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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Structured

Many project leaders set aside time at least once a week to “manage by wandering around.” MBWA is a particularly effective way to reinforce trust and build relationships within a project team. While it is best done in person and with no particular objective, it can also be a part of regularly scheduled one-on-one meetings or telephone calls for status collection or discussion of delegated responsibilities. Asking questions about interests, family matters, or other non-project matters adds a personal touch and helps build motivation, particularly if you keep it brief and restrict yourself to topics both of you are interested in discussing.

Informal communications are also an important benefit of team activities, longer meetings (such ...

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