Responding to questions is an agonizing situation for many trainers. It is very hard to
be prepared. It requires stepping out into the unknown. Like walking a hiking trail at
night—you are not entirely confident the ground will be there under your next
footfall. Here are some suggestions you can follow to make responding to questions
more effective.
Begin by trying to anticipate as many questions as possible ahead of time. Discuss
your subject material with other people. Find out what questions they might ask. Try
to second-guess what the participants are likely to ask during ...
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