It was your department's idea to give a free gift to credit card customers and tie it to
the "Spruce Up for Spring Sale." You are angry that someone else goofed up what
could have been a very successful promotion. The customers who were able to take
advantage of the offer were quite pleased and, in fact, scooped up all the free paint
roller covers in every store.
Your role is to blame every other department for the failure of your department's
great idea. Do not take any responsibility for the error. If anyone tries to smooth
things over, just interrupt and ...
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