Charter: The Fisher Company, Cost Improvement Team
The Fisher Company has been in the catalog mailing and fulfillment business for many
years. The growth in the popularity of catalogs caused the company to grow rapidly in
the 80s. Now, however, increasing postal rates and other shipping rates have cut into
profits. The company has been trying to cut costs for several years, but in a haphaz-
ard and arbitrary way.
They recently established a Cost Improvement Team. The team's primary mission was
to make recommendations for cost-cutting changes. The team was expected to look
with ...
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