October 2010
Intermediate to advanced
462 pages
5h 5m
English
Content preview from Session Builders Series 300: 50 Exercises for Teams
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SB 317 Handout 3
317 – Let’s Talk About It
Role for Customer-Oriented Team Member
You are relatively new with the corporation, but you have been in the business since
you graduated from college.
You are very strongly committed to the customer service philosophy. Providing the
best for the customer is your goal. You say things like, “If we give customers what
they want, profits will follow.”
Cost is not much of a factor in your thinking.
Your individual role in this exercise is to take the customers' side. Your ideas tend to
shake up the established way of doing things; however, you do not have a particularly
strong personality.
Your ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.