October 2010
Intermediate to advanced
462 pages
5h 5m
English
Content preview from Session Builders Series 300: 50 Exercises for Teams
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SB 313 Handout 5
313 – Who’s to blame?
Marketing Department Representative—Team B
It was your department's idea to give a free gift to credit card customers and tie it to
the "Spruce Up for Spring Sale." While you are disappointed that a very successful
promotion ended up being a customer relations nightmare, you are willing to be
reasonable about the error. After all, the customers who were able to take advantage
of the offer were quite pleased and, in fact, scooped up all the free paint roller
covers in every store. Their responses tell you that the idea was a good one.
Your role is to analyze what happened with a view toward putting ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.