
320 – Question and Answer
Purpose/Objectives: This exercise is the last in a series of four exercises that
deals with managing conflict. Question and Answer adds
another technique for dealing with conflict. Once you
have used the exercise Let's Talk About It with your
participants, you will be comfortable with this or any of
the other exercises on conflict. Each exercise is based
on the same case study. For your convenience, some of
the instructions may be repeated in each exercise. This
way you will be able to easily take advantage of this or
any of the conflict-oriented exercises.
As the facilitator, you will set up the scenario. It ...