222 THE ROI OF HUMAN CAPITAL
need to do better.’’ With this method, they can see how fast
and how far they have gone. Some changes will occur
quickly; others will take time. For example, requisitions per
recruiter will not change until you have had time to reengi-
neer the recruiting process and perhaps install an auto-
mated applicant-tracking system. As you see the changes
from quarter to quarter, you can calculate the values. In the
case of the recruiter-to-requisition ratio, if you reduce the
number of recruiters needed for a given requisition load,
you are saving staff time to apply toward more value-adding
work in human resources; you can transfer the recruiters to
other jobs or downsize the function. With cost issues, it is
easier to see value