
8
CHAPTER EIGHT
How to Measure and
Value Improvement
Initiatives Results
‘‘Isaidtomyself,Ihavethingsinmyheadthatarenotlike
what anyone has taught me so I decided to start anew, to strip
away what I had been taught.’’
—A
RTIST
G
EORGIA
O’K
EEFFE
Rebirth of U.S. Busi ne ss
Although few people recognized it at the time, U.S. business
was reborn in the 1970s. Coming out of World War II, the
productive capacity of Europe and Asia was in ruins. As a
result, the Untied States ruled the world market for the next
ten years. However, by the 1960s, the more efficient new
European and Asian factories, their relatively low wage
rates, and their motivation to rebuild their economies ...