February 2009
Intermediate to advanced
336 pages
7h 14m
English
book
The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
by Jac Fitz-enz
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
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ELEVEN PRINCIPLES, SEVEN SKILLS, AND FIVE METRICS 297
3. Plan to win. Tiger Woods expects to win every tourna-
ment he enters. Do you plan to be number one in
human resources and human capital management?
No one remembers or praises who finished second.
4. Optimize efficiency. Fine-tune your game. Analyze your
process sources, methods, and results. Are they good
enough to make you number one tomorrow?
5. Integrate delivery. Level the silos. All HR functions
must be synchronized to serve your customers, the
managers, and employees, seamlessly.
6. Focus on the future. Shift your attention from transac-
tional lagging indicators to strategic leading indicators
and intangibles. They are the measures of future
success.
7. Predict investment ROIs. Manage tomorrow ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.