290 THE ROI OF HUMAN CAPITAL
are on their way to a new level of effectiveness and profit-
ability.
Referen ce s
1. Clayton M. Christensen, The Innovator’s Dilemma (New
York: Collins Business Essentials, 2003).
2. The Conference Board, ‘‘CEO Challenge 2007.’’
3. Predictive Initiative Consortium: American Management
Association, Accenture, Blue Shield-CA, Ceridian,
Fidelity, KnowledgeAdvisors, Lehman Brothers,
Monster, Oracle, Scarlett Surveys, SuccessFactors, and
Target.
4. Human Capital Source, ‘‘Workforce Intelligence Report,
2007.’’
5. Baruch Lev, Intangibles (Washington, DC: Bookings
Institute Press, 2001).