10 THE ROI OF HUMAN CAPITAL
command and control structures we shift to networks where
communication moves easily, thereby accelerating pro-
duction and shortening time to market. Synchronicity
smoothes the flow of information and materials across the
organization.
Making t he Change
Efforts to change to a new model are inhibited by con-
straints as well as supported by enablers. The positive and
negative forces battle each other and in the end contribute
to the emergence of a new order. Constraints challenge old
thinking and make old structures obsolete. Enablers include
both tools and technologies but also the passive vacuums
left by the demise of the old.
• Constraints. Uncertainty is an inhibitor. It makes us
hesitant, fearful, and regressive. The uncertain ...