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The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
book

The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition

by Jac Fitz-enz
February 2009
Intermediate to advanced
336 pages
7h 14m
English
AMACOM
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
60 THE ROI OF HUMAN CAPITAL
performance. They suggest that issues such as learning and
growth, customers, and business process should be added
to financial data. From their basic model, variations have
appeared across the landscape. It is a refreshing and much
needed break from total reliance on standard accounting.
To make some order out of all the indicators we’ve dis-
cussed so far, I suggest that an enterprise-wide human capi-
tal scorecard be developed. There would be two topical
sections to start: financial and human. After some experi-
ence, others could be added, such as a learning or growth
section or one on costs and ROI in workforce development.
Figure 2-3 lists a set of recommended starters drawn from
the metrics detailed earlier.
Norton made ...
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Publisher Resources

ISBN: 9780814413357