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The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
book

The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition

by Jac Fitz-enz
February 2009
Intermediate to advanced
336 pages
7h 14m
English
AMACOM
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
HUMAN LEVERAGE 27
formation evolves into distance, direction, and time require-
ments. Next, we must specify the type of information that
different people will need to manage the race. Finally, we
have to learn how people, data systems, and information
interact to impact profitability. It comes down to where,
what, who, when, and how.
• Where do we want to be?
• What data do we need to capture and manage to get us
to the finish line?
• Who should generate what data?
• When do we need it?
• How do we accomplish this most efficiently and effec-
tively?
It is also useful to know how fast and in what direction
the competition is moving. Currently, we call that bench-
marking. The problem with benchmarking and best practice
research is that the subject company is ...
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Publisher Resources

ISBN: 9780814413357