February 2009
Intermediate to advanced
336 pages
7h 14m
English
book
The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
by Jac Fitz-enz
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
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104 THE ROI OF HUMAN CAPITAL
because when we save time, we save money. When we elimi-
nate or reduce errors, we cut costs. If we increase the output
from a given input, we decrease the cost of a unit of product
or service. And when we satisfy customers, we keep them
and help them buy more, and they refer others to us. Fixing
a process generally yields two or more of these values. The
process value analysis guides us in isolating the source of a
problem and leads to the logical, value-adding solution. It
shows us how the internal components of the process have
changed and produced an improvement in innovation, qual-
ity, or productivity. This is then translated into external
market and financial values. Throughout the analysis, we
can see the qualitative ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.