February 2009
Intermediate to advanced
336 pages
7h 14m
English
book
The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
by Jac Fitz-enz
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
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174 THE ROI OF HUMAN CAPITAL
to increase is premature until we check out and eliminate
the other possible causes. Among those other drivers that
must be examined are our product compared with that of
the competition in terms of price, performance, reliability,
deliverability, and service, plus the personal relationships
of seller to buyer. The movement of any single variable or
combination of variables could affect sales in either direc-
tion.
Congratulating the sales force without checking other
possibilities can cause problems. We might even go so far
as to give an extra bonus for outstanding performance only
to learn later that the increase was due to a competitor’s
inability to deliver while its plant was on strike or burned
down. Suppose the competitor ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.