February 2009
Intermediate to advanced
336 pages
7h 14m
English
book
The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
by Jac Fitz-enz
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
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10
CHAPTER TEN
How to Change
the Game
‘‘Change your thoughts and you change your world.’’
—N
ORMAN
V
INCENT
P
EALE
What do Polaroid, Xerox, Wal-Mart, Southwest Airlines,
Amazon, Avon, McDonald’s, and Apple Computer have in
common? The answer is that these companies are examples
of what Harvard professor Clay Christensen described as
disruptive technologies.
1
In each case, these companies
brought innovative ideas to market that transformed an in-
dustry. Polaroid changed photography, Xerox copying, Wal-
Mart retailing, Southwest air travel, Amazon book selling,
Avon cosmetic sales, McDonald’s food service, and Apple
personal computing. We call this changing the
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.