February 2009
Intermediate to advanced
336 pages
7h 14m
English
book
The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
by Jac Fitz-enz
Content preview from The ROI of Human Capital: Measuring the Economic Value of Employee Performance, Second Edition
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Index
absenteeism, 48, 176, 179, 200
accession rate, 56
accounting, 12, 13, 133–136
acquisition
becoming great place to work
and, 158
customer satisfaction and, 156
on human capital scorecard,
130–131, 131f
as management activity,
111–112
talent availability trends and,
205
time to market and, 154
Adams, Scott, 94
administrative services metrics,
99f
Alexander the Great, 76
alignment, in HCM:21威, 275
Amazon, 17, 136, 155, 272
American Management Associa-
tion, 138, 257
American Productivity Center,
211
American Society for Training
and Development, 58
analysis, in HCM:21威, 285–286,
286f
AOL, 240
301
Apple Computer, 34, 136, 272
Armstrong, Lance, 165
Ashton, Chris, 102–103
assessment, as predictive tool,
199
assets, processes as, 70–71
AT&T, 71–72
Automatic Payrolls, 252
automobile ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.