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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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ACKNOWLEDGMENTS

Recognition for any achievement is usually owed to a group of people rather than any one individual alone. First, I thank Jossey-Bass and, in particular, Andrew Pasternack for his interest in my potential contributions, which was the major catalyst for this work. I also thank Seth Schwartz for his graciousness and flexibility as I encountered a glitch or two along the way. Much gratitude is owed to Beverly Miller and Barbara Armentrout for their outstanding editing and proofing work.

I thank my mentor, Roger Kaufman, who continues to push me to think critically and support my ideas with evidence. A special recognition is owed to Hillary Andrei for her invaluable support in various aspects of my evaluation work. My gratitude is ...

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