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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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KEY POINTS

  • Evaluations are subject to human error and biases.
  • Meta-evaluation refers to the process of evaluating an evaluation in order to ensure quality, accuracy, appropriateness, and utility.
  • The Program Evaluation Standards are the criteria by which evaluations are evaluated.
  • The American Evaluation Association publishes a list of principles for evaluators.

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