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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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REFLECTION QUESTIONS

  1. How can the impact evaluation process be integrated with each of the phases of performance improvement to ensure continual feedback throughout (for example, as part of a formative evaluation process)?
  2. What are the key differences between the impact evaluation process and the previous evaluation models discussed in this section? How do these differences enhance the evaluation of programs and performance improvement initiatives so that they enhance organizational performance and external contributions?
  3. Under what circumstances would the impact evaluation process be an appropriate starting point for a new evaluation? Under what circumstances would you want to start with a different approach?

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