Skip to Content
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
book

Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance

by Ingrid Guerra-López
May 2008
Intermediate to advanced
320 pages
8h 39m
English
Jossey-Bass
Content preview from Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance

CONCLUSION

The development of better-integrated, balanced, and strategically driven performance measurement frameworks has been accompanied by an increase in the practice of performance measurement. PMSs can be a formidable tool in monitoring and continually improving organizational performance. However, in spite of the significant advances made, some issues require further study if measurement systems are to be fully effective in the process of management through monitoring and decision making (Santos et al., 2002). Among the issues to keep in mind when considering the design and use of PMS are these:

  • Be clear on what must be measured and why.
  • Use the right metrics.
  • Consider the limited perspective of performance measurement systems.
  • Beware ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Ultimate Performance Management: Training to Transform Performance Reviews into Performance Partnerships

Ultimate Performance Management: Training to Transform Performance Reviews into Performance Partnerships

Linda Russell, Jeffrey Russell
Ultimate Performance: Measuring Human Resources at Work

Ultimate Performance: Measuring Human Resources at Work

Nicholas C. Burkholder, Scott Golas, Jeremy P. Shapiro Case Western Reserve University

Publisher Resources

ISBN: 9780787988838