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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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PRINCIPLE 6: THE SET OF EVALUATION QUESTIONS DRIVES THE EVALUATION STUDY

Just as the organizational system should strive to be in alignment with the needs of the organization's customers, the evaluation efforts should be aligned with the questions that stakeholders must answer. The organization will have objectives at the strategic, tactical, and operational levels. The evaluation team, which will include representatives of the decision makers and other stakeholders, should develop evaluation questions related to each objective and activity relevant to the program or solution under evaluation.

The evaluation team must formulate a set of study objectives based on evaluation questions. This set of questions determines which activities will be undertaken ...

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