May 2008
Intermediate to advanced
320 pages
8h 39m
English
book
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
by Ingrid Guerra-López
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KEY POINTS
- Communication with stakeholders should occur throughout the evaluation process in order to promote their sense of ownership over the process, findings, and steps recommended to improve performance.
- Evaluation recommendations should fit a clear set of criteria and should not reflect evaluator bias.
- Stakeholders can play an important role in identifying potential solutions, provided the solution criteria are clearly communicated to all.
- In preparing a powerful final report, the evaluator must consider the audience, the action to be taken, alignment between recommended actions and analyzed data and interpretations, and the stakeholder responsibilities for implementing recommendations.
- The evaluation report is not always the last step ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.