May 2008
Intermediate to advanced
320 pages
8h 39m
English
book
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
by Ingrid Guerra-López
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ISSUES IN PERFORMANCE MEASUREMENT SYSTEMS
As efforts to develop theoretical frameworks for strategically driven and integrated performance measures have increased over recent years, performance measurement as a field has attracted considerable attention. However, if measurement systems are to facilitate the continual improvement process through monitoring and sound decision making, some issues must be addressed. Santos, Belton, and Howick (2002) point to two key issues that inhibit performance measurement systems from reaching their full potential: problems in the design and implementation of PMSs and problems with the analysis and use of the information produced by the measurements.
Poorly designed measurement systems can gravely compromise ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.