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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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CHAPTER 12

ANALYSIS OF EVALUATION DATA

Tools and Techniques

This chapter provides a review of methods for analyzing collected data. It begins with advice on analyzing soft data in a structured discussion format. For hard or numerical data, the chapter focuses on descriptive statistics. It also provides some brief guidelines on the use of inferential statistics. Finally, it discusses the relationship between data analysis and interpretation and stresses the importance of interpretation to an evaluator and the stakeholders the evaluator represents.

Data analysis is more than number crunching. Recall from Chapter Ten that evaluators deal with both hard and soft data. The analysis of evaluation data is the means by which the evaluators organize ...

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