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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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DESIGNING THE EXPERIMENT

Sometimes you might be able to conduct an experiment to get answers that are important and useful to the organization. For example, you might want to determine empirically if one incentive program is better than another. When this is an option, here are some basic considerations.

Experimental design is built on the idea that when something happens, you can observe the result directly. If you treat something in a new way and find that you have a new result (the dependent variable), you assume that the change is due to the new solution (the independent variable). For example, you implement a new incentive program (the independent variable), and you observe an increase in the performance of the affected employees (the dependent ...

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