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Microsoft Dynamics CRM 2011 Unleashed
book

Microsoft Dynamics CRM 2011 Unleashed

by Marc Wolenik, Damian Sinay, Rajya Bhaiya
September 2011
Intermediate to advanced content levelIntermediate to advanced
1008 pages
24h 27m
English
Sams
Content preview from Microsoft Dynamics CRM 2011 Unleashed

CRM Versus ERP

Although an accounting/enterprise resource planning (ERP) system might be able to function as a CRM system, a CRM cannot likely function as an ERP system. Microsoft has a complete ERP option in the form of either AX, NAV, SL or GP (all of which integrate with Microsoft Dynamics CRM quickly and easily).

Some non-Microsoft ERP systems on the market today include

• SAP

• PeopleSoft

• Oracle

The goal of a true ERP system is to unify most or all aspects of a business into a common backbone system. Obviously, at the core of any ERP is a centralized database from which all data is derived. However, several different ways of accessing the data might exist, and users might be using different systems and/or applications that ultimately ...

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Publisher Resources

ISBN: 9780132682084Purchase book