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Microsoft Dynamics CRM 2011 Unleashed
book

Microsoft Dynamics CRM 2011 Unleashed

by Marc Wolenik, Damian Sinay, Rajya Bhaiya
September 2011
Intermediate to advanced content levelIntermediate to advanced
1008 pages
24h 27m
English
Sams
Content preview from Microsoft Dynamics CRM 2011 Unleashed

Forward Mailboxes

Forward mailboxes are used to process incoming e-mails, and they require a dedicated mailbox to receive and forward them. There are a couple of reasons why you might want to use them. Primarily, you can use a single set of credentials for a single mailbox; however, there is a benefit in polling (only one mailbox is polled) as well as using taking advantage of Exchange forwarding rules.

Forward mailboxes functionality to process incoming e-mails without using Microsoft Outlook. This option works only with Microsoft Exchange Server, and it requires having a dedicated mailbox to process the incoming e-mails. The users or queues that want to use this option must have some rules deployed that you can create using the Rule Deployment ...

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Publisher Resources

ISBN: 9780132682084Purchase book