September 2011
Intermediate to advanced
1008 pages
24h 27m
English
As with appointments, service activities are scheduled on the Microsoft Dynamics CRM Calendar. Service Activity activities require a subject and a service (see Figure 7.22).
Figure 7.22 Service activity.

Failure to add any resources creates a scheduling alert notifying you, No Resources Have Been Selected for This Activity (see Figure 7.23).
Figure 7.23 Scheduling alert.

You can ignore and schedule the activity by selecting Ignore and Save. However, selecting Schedule enables you to create the Service Schedule activity (see Figure ...