September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Letter activities indicate when a letter has been sent or received (see Figure 7.13). As with faxes, the Letter activity is designed to have the actual letter associated with it.
Figure 7.13 Letter activity.

If you want to create a letter using mail merge, you can create the letter and then automatically set activities associated with the merge.