September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Content preview from Microsoft Dynamics CRM 2011 Unleashed
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Summary
This chapter illustrated how to work with the Sales area of Microsoft Dynamics CRM. The most important aspects to remember in this chapter are that Leads are separated from your regular customer base and that you can convert them to Accounts, Contacts, or Opportunities using the included sales force automation (SFA).
Additionally, this chapter explained how to manage and use Opportunities, and we thoroughly examined Quotes, Orders, and Invoice functionality, as well as reviewing their integration options with regard to back-end accounting systems. Because Microsoft Dynamics CRM is not designed to be a stock control, accounting, or invoicing system, we recommend considering integrating with other applications (ERP/accounting systems) ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.