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Microsoft Dynamics CRM 2011 Unleashed
book

Microsoft Dynamics CRM 2011 Unleashed

by Marc Wolenik, Damian Sinay, Rajya Bhaiya
September 2011
Intermediate to advanced content levelIntermediate to advanced
1008 pages
24h 27m
English
Sams
Content preview from Microsoft Dynamics CRM 2011 Unleashed

Sales Literature

Found in the Marketing area, sales literature is documentation about your products designed to be used by your sales force to gain deeper knowledge about your products and can be given to customers to drive sales. Additionally, sales literature can provide specific instructions on how to use a given product or services, as well as identify competitors.

To create a new piece of sales literature, first select New (see Figure 9.15).

Figure 9.15 Sales literature.

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Enter the title of the literature and the subject from your corresponding Subject Tree.

For more information about working with subjects, refer to Chapter 12, “Settings ...

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Publisher Resources

ISBN: 9780132682084Purchase book