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Microsoft Dynamics CRM 2011 Unleashed
book

Microsoft Dynamics CRM 2011 Unleashed

by Marc Wolenik, Damian Sinay, Rajya Bhaiya
September 2011
Intermediate to advanced content levelIntermediate to advanced
1008 pages
24h 27m
English
Sams
Content preview from Microsoft Dynamics CRM 2011 Unleashed

Chapter 7: Working with the Workplace

The Workplace, as it’s referred to in Microsoft Dynamics CRM, is where most end users will spend a lot of their time. It is important to understand the various features that make up the Workplace, as well as how to customize it for your needs.

You can customize the Workplace to include Sales, Marketing, Service, and Scheduling (see Figure 7.1). However, this chapter covers only the core components; other chapters discuss those other modules specifically.

Figure 7.1 My Workplace (with Marketing added to it).

Although Customers, Accounts, ...

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Publisher Resources

ISBN: 9780132682084Purchase book