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Microsoft Dynamics CRM 2011 Unleashed
book

Microsoft Dynamics CRM 2011 Unleashed

by Marc Wolenik, Damian Sinay, Rajya Bhaiya
September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Sams
Content preview from Microsoft Dynamics CRM 2011 Unleashed

Ribbons in Outlook

Figure 5.13 shows the same default Account view in Outlook. Notice that the options are the same as in Internet Explorer; however, there are a number of other options shown.

Figure 5.13 Account ribbon menu in Outlook.

image

Tip

While working in Outlook, your first tab might or might not be the same as the examples shown, depending on what options you selected to have available.

The other CRM options include

• Charts

• Add

• Customize

The remaining options (as shown) are Outlook options, and include

• Developer

• Add-Ins

• View

Users can customize the tabs by right-clicking the Ribbon and selecting Customize the Ribbon, as shown ...

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Publisher Resources

ISBN: 9780132682084Purchase book