September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Figure 5.13 shows the same default Account view in Outlook. Notice that the options are the same as in Internet Explorer; however, there are a number of other options shown.
Figure 5.13 Account ribbon menu in Outlook.

Tip
While working in Outlook, your first tab might or might not be the same as the examples shown, depending on what options you selected to have available.
The other CRM options include
• Charts
• Add
• Customize
The remaining options (as shown) are Outlook options, and include
• Developer
• Add-Ins
• View
Users can customize the tabs by right-clicking the Ribbon and selecting Customize the Ribbon, as shown ...