September 2011
Intermediate to advanced
1008 pages
24h 27m
English
Content preview from Microsoft Dynamics CRM 2011 Unleashed
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Real-Time and All-the-Time Need for Data
Businesses need access to data without having to wait. Salespeople need to be able to quickly tell prospective clients about material costs and delivery dates associated with an order. Instead of saying, “I’ll send that to you in an e-mail when I have it all together,” salespeople need to be able to say, “I’ll have that in just a minute.” Otherwise, clients will have already called a competitor, who likely will be able to tell them what they want to know while on the phone.
The ability to empower salespeople with trending and forecasting based on their customers’ previous transactions is no longer an optional or nice-to-have consideration. It is required, and businesses that fail to anticipate the demands ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.