Office 2013 In Depth

Communicating with Contacts

Creating and maintaining a contact list in Outlook really has one purpose: We accumulate people’s contact information so that we can communicate with them. The Contacts folder’s Ribbon (the Home tab) provides the Communicate group commands. These commands provide different options for communicating with your contacts, including emails, meeting requests, and task assignments.

When you are in People view, you are not provided all the commands available in the Ribbons Communicate group (for example, the Call command is not available on the More gallery); switch to one of the other views, such as the Business Card view or List view (any view other than People), to access all the available Communicate commands. We talk ...