January 2018
Beginner to intermediate
370 pages
8h 5m
Japanese
Content preview from マッピングエクスペリエンス ―カスタマージャーニー、サービスブループリント、その他ダイアグラムから価値を創る
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
マッピングエクスペリエンス
—
カスタマージャーニー、サービスブループリント、その他ダイアグラムから価値を創る
2018 年 1月25日 初版第1刷発行
2019 年 1月15日 初版第2刷発行
著者 James Kalbach
（ジェームズ・カールバック）
訳者 武舎 広幸
（むしゃ ひろゆき）
、武舎 るみ
（むしゃ るみ）
発行人 ティム・オライリー
制作 矢部 政人
印刷・製本 日経印刷株式会社
発行所 株式会社オライリー・ジャパン
〒160-0002 東京都新宿区四谷坂町12番22号
Tel （03）3356-5227
Fax （03）3356-5263
電子メール japan@oreilly.co.jp
発売元 株式会社オーム社
〒101-8460 東京都千代田区神田錦町3-1
Tel （03）3233-0641（代表）
Fax （03）3233-3440
Printed in Japan（ISBN978-4-87311-800-0）
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.